Terms & Conditions
TERMS AND CONDITIONS OF HIREThis agreement applies to hire of all goods, "items", by the customer (referred to as the "Client") with The Barn Event Hire (trading under 'Aranui Dairies Limited') (referred to as the "Company").
Upon payment of the hire deposit, the Client accepts all terms and conditions laid out in this hire agreement. The agreement is not to be modified in any way, unless agreed upon in writing by the Client and the Company.
1. BOOKING CONFIRMATION
Once the Company has confirmed with the Client the availability of the hire items and collection details, the Client will receive the deposit invoice. For the Client to confirm their booking, a non-refundable deposit of 25% of the total hire is to be placed into the Company bank account, within 5 days.
Once the deposit has been received and the terms and conditions of hire are signed and returned, these terms are considered binding, and your booking is confirmed.
2. PAYMENT
Prior to the event, the Client must pay the remaining balance in full (including a refundable bond for some items), into the Company bank account (stated on the Client's invoice).
This total balance is due 7 days before the agreed upon hire date. If the booking date is less than 7 days from when the booking was confirmed, the full balance is due.
The payment is to be made into the bank account stated on the Client's invoice, via direct credit.
The Client agrees to pay the amount invoiced for the items. The Client also agrees to pay any costs associated with damage to the items, loss of the items, or use of the items for longer than the agreed upon timeframe.
In the event of cancelling a booking up to and including 14 days before the agreed booking date, the Client agrees to pay the cancellation fee that is 50% of the total order or the total cost of the hire.
In the event of cancelling a booking within 14 days of the agreed collection/drop off time, the Client agrees to pay the cancellation fee that is 100% of the total hire.
If any costs are incurred by the Company taking action to exercise their rights agreed upon in this document, they will be invoiced to the client. This includes debt collection fees, legal fees, and any other associated administration fees.
3. TERMS OF HIRE
All hired items are the property of the Company and will remain the property of the Company. The Client is not to charge for or sell the items while in their possession.
The hire period is the period agreed upon in writing between the Client and the Company.
At the end of the agreed hire period, if the Client wishes to hire the items for longer than the agreed upon time, they must arrange this with the Company and an additional fee may apply.
The Company has permission from the Client to bring their Company vehicle to the site where the equipment is to be delivered and collected, at the commencement of the hire and when the hire period has expired.
The Client will ensure the Company has sufficient access to the event location, at the agreed upon time, for the particular items that need to be set up and delivered by the company. The Client will also ensure that someone is at the event location ready to meet the Company and that the space is prepared and ready for these items.
If there is any hazard at the location that may impact the ability of the Company to adequately deliver or set up the items, the Client must notify the Company prior to arriving at the location. The Client also agrees to ensure someone is present when the Company returns to collect the items.
The Client agrees to be as clear as possible when detailing the Company of where to deliver items to the event, prior to the event date. This includes notifying the Company if the items are to be moved higher than ground level. Furthermore, the Client must specify if any of the equipment is to be used outside during the hire period. To be able to use the items outside, the Client needs to have written confirmation from the Company.
The Client agrees that they are not to remove or relocate the items from the location where the Company delivered and set them up. Furthermore, once the specific items (that require delivery by the company) have been placed by the Company at the event location, the Client is not to move them within the site. In the event of adverse weather (wind, hail, rain), the Client agrees to protect the hired items, acting in the best interest of the items to ensure they are stored in a suitable location – even if this means having to move them.
If items need to be set up at delivery, the Company will only set up items that they have agreed to set up, as stated in the invoice.
If items are not returned at the agreed upon date, without informing the Company, the Client may be charged 20% of the total hire cost, for every day later than the arranged day.
If any hire items are not returned to the Company within 7 days of the agreed upon return date, it will be considered that the items are stolen which will result in Police involvement.
If the Company has delivered the items in working order, the Company is not liable for the failure or any damage of the hired items. The Company is not liable for any delivery or collection delays caused by circumstances beyond their control, or breakages in transit.
If the Company believes the Client is unable to fulfil the terms of this agreement (i.e., the Company's items are at risk), the Client gives the Company authority to go onto the site where the items are located and to remove the items.
If the Client has not asked to view the items before their booking date and they find their hired items unsuitable, this is not the responsibility of the Company.
4. CONDITION OF HIRED ITEMS
All items must be returned to the Company in the same condition as they were at the start of the hire period. The Client agrees to return the items clean and in their original state (including boxes and packaging), taking proper and reasonable care of the items.
For certain items:
- Tables wiped down
- Glasses, tumblers, and mugs must be cleaned and placed back into the boxes provided
- Festoon lights carefully looped and returned to their boxes
- Tablecloths are to be folded
- Chair sashes and bunting signs are to be folded
- White Umbrella with Wine Barrels left out for the Company to dissemble
- Woolpress Bars left for the Company to dissemble
- Wooden log rounds carefully stacked into the box provided
It is the responsibility of the Client to ensure that all who are using the hired items use them in a respectful and safe manner. Any damage to items caused by anyone attending the event, guests, or event employees, is the responsibility of the Client.
A damaged item is defined as an item that cannot be hired out again or repaired. This includes any forms of damage while in the Client's possession (ie: vandalism, misuse, flooding, theft, fire, earthquakes). A lost item is defined as an item not being returned or being returned broken. Where items are not returned in their original condition, damaged, or lost, the bond the Client paid will be partially refunded - if the amount does not exceed the bond.
All damaged or lost items will be invoiced at the full replacement cost. If there are additional cleaning requirements or damage and/or loss to the items that exceeds the bond, the Client will pay the Company the amount specified in the invoice the Client receives. This will cover the cleaning or replacement cost of the item, including freight costs (if applicable). After the goods have been collected or returned, the Client is unable to offer to fix or clean any damaged items themselves. Damaged items remain the property of the Company.
If there is any loss or damage to the items during the hire period while in the possession of the Client, the Client is not to make any claim against the Company, regardless of whether the loss or damage was done directly or indirectly by the Client.
The Client shall not attempt to modify the items or place any other decorations on the surface of the items, that may cause surface damage. This includes staples, pins, and tape being applied to surfaces. We approve the use of Blue-Tac and string, only. Additionally, the Client agrees that no food or drink is to be placed directly onto the Wooden Log Rounds, Wooden Platters, Rustic Serving Tray, Grazing Platter Crates, PA Systems, and JBL Speakers. Additionally, no food is to be placed directly onto the Woolpress Bars, Woolpress Bar Leaners, and Wine Barrels. To avoid wax on the surface of items, the client is not to use any uncontained candles on any surfaces (i.e., all candles must be placed within a contained jar).
The Client is to only use the items for the purpose that they have been designed for.
Prior to taking possession of the items, it is the responsibility of the Client to check all items. If the Client is to claim damage/faults or a supply shortage of any of the items, they must inform the Company immediately on collection or delivery. If the Company only receives notification of damage/faults or a supply shortage (that were present at the start of the hire period), upon return or after return of the items, the client is considered responsible for all costs involved that the Company has incurred, for any damages/faults or shortages.
5. COLLECTION & RETURN OF ITEMS
The collected items will be returned to the location in which they were collected, at the date agreed upon between the Client and the Company.
Where the Company has dropped off items, they are to be collected by the Company from the same drop off location, at the agreed upon date and time.
If someone is collecting or returning the hired items on behalf of the Client, they must be made aware of these terms and conditions, as the Client is still liable for any damage or loss to the items.
The Client agrees to return all hired items back to the Company's possession.
6. LIMITATION OF LIABILITY
The Company takes no responsibility or liability whatsoever for any accident, incident, damage, or loss to the Client or any other third party, and/or their property, as a result of the Client's use of the Company's items. The Company does not have any implied obligation, duty or liability in contract or tort other than as explicitly stated in this contract.
7. FORCE MAJEURE
The Company will do their best to deliver and collect all items they agreed to. The Company is not liable for any cancellations or delays due to unforeseen or uncontrollable circumstances, that impact their ability to carry out their obligations. This includes but is not limited to earthquakes, floods, fires, pandemics, a state of emergency, vandalism, theft, or an act of government. If such an event is to occur, the Client will be refunded in full.